Tamarac Plaza

PANIC CONTROL

Panic is a sudden, unreasoning terror often spreading quickly and often accompanied by mass flight. Panic is caused by fear, although those involved may not know what they fear. People may be tempted to join a fleeing crowd; the flight of those in motion is enough to suggest the presence of something to fear. When this stage is reached, it may become difficult to control the group. Attempting to reason with such a crowd may be futile, but it may be possible to control the group by assuming leadership or distracting key members of the group. In any case, corrective action should be taken before the movement stage, if possible.

PANIC DETERRENTS
1. Inform all personnel what is expected of them in an emergency.
2. Exemplify strong, competent leadership.
3. Eliminate physical causes.

ANTIDOTES FOR PANIC
1. Provide assurance. Exert positive leadership. Reassure the group by giving information and instructions calmly.
2. Eliminate unrest. Dispel rumors. Identify troublemakers and prevent them from spreading discontent and fear.
3. Demonstrate decisiveness. Suggest positive actions. Indicate what to do, rather than what not to do.

These panic control recommendations are offered as a guide to action. In the final analysis, it is entirely up to you to properly react and control panic.

THIS DECISION IS YOURS.


Introduction and Purpose	Emergency Telephone Numbers
Panic Control	Building Life Safety Systems
Fire Safety Systems	Disabled/Physically Impaired Evacuation
Bomb Threat Procedures and Checklist	Medical Emergencies
Power Failure	Severe Weather
Gas Leaks	Elevator Malfunction
Crime/Theft	General Building Information
Moving Policy	UPS Backup